Walton Bridge Medical Centre: The Gap GP Guide

There’s something reassuring about a medical practice that has been part of a community for decades. Walton Bridge Medical Centre has been serving The Gap in Brisbane since 1966, and today it operates from two locations on Waterworks Road and Glen Affric Street.

Founded: 1966 · Waterworks Road Address: 976 Waterworks Road, The Gap QLD 4061 · Phone (Waterworks): (07) 3300 1900

Seven key facts at a glance, one pattern: the practice is grounded in a long local history but keeps its fee policies close to the chest.

Where is Walton Bridge Medical Centre located?

The practice serves The Gap from two sites. Both are run by the same team, but their addresses and contacts differ.

What is the Waterworks Road address?

• The main clinic is at 976 Waterworks Road, The Gap QLD 4061 (Queensland Health QFinder, a government health provider registry).
• Healthdirect, a government-backed health service directory, confirms the same address (Healthdirect Australia, national health service finder).
• The clinic sits near the Day & Night Pharmacy on the same road (WBMC official website).

What is the Glen Affric Street address?

• The second clinic is on Glen Affric Street, The Gap QLD (WBMC Glen Affric FAQ).
• Phone contact for this site is (07) 3300 3799 (Healthdirect Australia).

The pattern: a single practice with two doors in the same suburb. Patients can choose whichever is closer or has earlier availability.

The implication: both locations are operated under the same name and billing rules, so shifting between them is seamless.

How do I contact or book an appointment?

Getting in touch is straightforward for phone bookings; online booking is supported, but email remains a gap.

What is the email address?

• A general email address for Walton Bridge Medical Centre is not publicly listed on the official website or through health directories (WBMC site).
• Patients are encouraged to phone the clinic directly rather than email (Queensland Health QFinder).

What is the phone number?

• Waterworks Road: (07) 3300 1900 (Queensland Health QFinder).
• Glen Affric Street: (07) 3300 3799 (Healthdirect Australia).
• Fax: (07) 3300 5813 (WBMC site).

How do I book online?

• Online appointments can be made via Hotdoc, a popular booking platform (HotDoc WBMC listing, clinic booking aggregator).
• Alternatively, the clinic’s own website at wbmc.com.au provides a booking link (WBMC official site).
• Telehealth appointments are available for existing patients only (Queensland Health QFinder).

The catch: without email, requesting repeat scripts or fee information means making a call during office hours.

Who are the doctors at Walton Bridge Medical Centre?

The practice was founded by two GPs and today fields a team of general practitioners.

Are there female doctors available?

• The clinic’s Hotdoc profile lists multiple doctors, including female GPs (HotDoc WBMC doctor listing).
• Patients can specify gender preference when booking online or by phone (HotDoc individual doctor profile).

Do they offer specialist services?

• As a general practice, Walton Bridge Medical Centre provides family health care, chronic disease management, health checks, immunisations, and minor procedures (WBMC official site).
• No specialist consultations are listed; referrals are issued as needed (Queensland Health QFinder).

What this means: the centre is equipped for everyday medical needs, but patients requiring specialist care will need a referral off-site.

What are the fees and services at Walton Bridge Medical Centre?

Billing is a common point of confusion. The clinic is private billing, but exceptions exist.

Do they offer bulk billing?

• The clinic’s website states it is a private billing practice (WBMC Waterworks fee page, official clinic policy).
• However, the Glen Affric FAQ indicates that aged pension card holders, DVA patients, and children under 16 years may be bulk billed at the treating doctor’s discretion (WBMC Glen Affric FAQ).
• HotDoc clearly states “No Bulk Billing via Medicare or DVA or concession rates” after 6pm weekdays and on weekends (HotDoc WBMC listing).
• Cleanbill, an independent health price directory, reports a standard consultation fee of $105 (Cleanbill price listing, independent fee aggregator).
• A fee PDF dated 1 May 2026 states no bulk billing applies to weekend or after-hours appointments (WBMC fee PDF).

What insurance is accepted?

• As a private billing practice, patients pay in full on the day and claim the Medicare rebate online afterwards (WBMC fee page).
• Rebates are processed via HIC online and deposited within 48 hours (WBMC fee page).
• No specific listing of accepted private health insurance plans is provided; payment is upfront regardless.

The implication: for routine visits, expect to pay out of pocket and claim back; for pensioners and DVA cardholders, a conversation with the doctor may yield a bulk-billed visit.

What do patients say about Walton Bridge Medical Centre?

Reviews are mixed but lean positive on accessibility and staff friendliness.

What are the reviews for Waterworks Road?

• On Hotdoc, the clinic is rated by patients who praise the convenient hours and friendly GPs (HotDoc WBMC patient ratings).
• Healthdirect lists the service but does not aggregate patient reviews directly (Healthdirect Australia).
• Some mentions of longer wait times during peak hours appear in third-party review snippets (Cleanbill comments).

How does it compare to other clinics in The Gap?

• The Gap has several general practices, but Walton Bridge’s dual-location coverage and extended hours (weekdays to 8pm, Saturday mornings) set it apart (Queensland Health QFinder – hours).
• Most nearby clinics do not offer telehealth to existing patients only, a feature that adds convenience for ongoing patients (HotDoc WBMC listing).

The pattern: patients appreciate the flexibility but notice the absence of bulk billing after hours.

Pros and cons of choosing Walton Bridge Medical Centre

The trade-offs highlight that convenience comes at a cost, particularly for after-hours care.

How to get started with Walton Bridge Medical Centre

1. Decide which location – Waterworks Road (main) or Glen Affric Street (secondary). Both serve The Gap.
2. Check if they accept new patients – Call (07) 3300 1900 for Waterworks or (07) 3300 3799 for Glen Affric to confirm availability.
3. Book an appointment – Use Hotdoc or the clinic website, or simply phone. No referral required (Queensland Health QFinder).
4. Prepare for billing – Bring your Medicare card. Expect to pay the full fee on the day if not eligible for bulk billing. Rebate via HIC online (WBMC fee page).
5. Arrive a few minutes early – Parking is available at both sites; allow time for check-in (WBMC site).
6. After your visit – If you need a follow-up, request a telehealth appointment if you’re an existing patient (Queensland Health QFinder).

Following these steps ensures a smooth first visit to either location.

Timeline: six decades of care in The Gap

• 1966 – Founded by Drs Brian Cole and Stuart Johnstone (WBMC official site).
• Present – Operates two clinics at 976 Waterworks Road and Glen Affric Street (Queensland Health QFinder).

The signal: a practice that has weathered half a century by expanding to meet demand without leaving the community.

What’s confirmed and what’s unclear

The gaps in publicly available information mean patients should confirm details directly with the practice.

What the founders and patients say

“Walton Bridge Medical Centre was established in 1966 by Drs Brian Cole and Stuart Johnstone, and has been providing quality general practice services to the community ever since.”

— WBMC official site (practice history)

“Aged pension card holders, DVA patients, and children under 16 years of age may be bulk billed at the discretion of the treating doctor.”

— WBMC Glen Affric FAQ (billing policy)

“The clinic offers extended hours and online booking – that’s really convenient for working people.”

— Patient review aggregated via HotDoc platform

“I found the wait time a bit long at peak, but the doctor was thorough.”

— Anonymous patient comment on Cleanbill ratings

The bottom line on patient sentiment: the clinic is well-regarded for access and staff, but the lack of after-hours bulk billing is a recurring friction point.

Frequently asked questions

For residents of The Gap, the choice is clear: Walton Bridge Medical Centre offers proven longevity and two convenient doors, but knowing the fee structure upfront will save surprises. Call ahead to confirm bulk billing eligibility if cost is a concern – otherwise, the $105 standard fee buys access to a practice that has evolved with the neighbourhood for nearly sixty years.