Michael Hill Jewellery: Rings, Stores & Online Shopping

There’s something about a jewellery box that holds more than metal and stones — it carries moments. Michael Hill, the brand that began in a small New Zealand workshop in 1979, has become a go-to for engagement rings, wedding bands, and everyday pieces across Australia, Canada, and beyond, and this guide covers store locations, ring types, online shopping, customer service, and the brand story.

Founded: 1979 · Founder: Sir Michael Hill · Headquarters: Brisbane, Australia · Online Store: Yes · Regions: North America and Oceania

Five facts tell the core story of Michael Hill’s reach and reputation.

Where can I find a Michael Hill store near me?

Store locator on the official website

Michael Hill’s official website provides a store locator that covers all active retail locations. The tool is region-specific: visitors to the Australian site see stores in cities like Sydney, Melbourne, and Brisbane (Michael Hill Australia store locator), while the Canadian site lists stores across Canada (Michael Hill Canada store locator).

List of countries with Michael Hill stores

• Australia
• New Zealand
• Canada

As of 2025, Michael Hill has closed its retail stores in the United States and now ships to the US from its Australian warehouse (Michael Hill USA delivery page). There are no official Michael Hill retail stores in India, though marketplace listings (e.g., on Etsy India) appear (Etsy India Michael Hill jewelry listings).

Bottom line: Michael Hill operates about 300 stores across Australia, New Zealand, and Canada. For buyers in India or other regions without a store, the online store is the only direct channel — and it ships to many countries, though duties and shipping times vary by destination.

What types of rings does Michael Hill sell?

Engagement rings

Michael Hill’s engagement ring collection includes solitaires, halo settings, three-stone rings, and vintage-inspired designs. Diamonds are available in natural and laboratory-created options (Michael Hill Facebook post on lab diamonds). Metal choices include 10k, 14k, 18k gold, platinum, and silver.

Wedding bands

Classic plain bands, diamond eternity rings, and matching wedding sets form the wedding band category. The bands are designed to pair with engagement rings from the same collection.

Fashion rings

Gemstone rings with sapphires, emeralds, and rubies sit alongside diamond-fashion rings. Many are stackable, allowing customisation.

Men’s rings

Men’s rings at Michael Hill include signet rings, bands with carbon fibre inlays, and modern geometric styles. They are typically offered in gold, silver, and tungsten.

Bottom line: Michael Hill covers the full spectrum from budget-friendly silver bands to premium diamond engagement rings. Men’s rings are a growing category, but the brand is best known for engagement and wedding jewellery.

How can I shop online at Michael Hill?

Browsing the website

The Michael Hill website organises jewellery by category (rings, earrings, necklaces, bracelets) and by occasion (engagement, wedding, anniversary). Filters allow narrowing by metal type, stone type, price range, and collection (Michael Hill Australia online store).

Placing an order

1. Browse the website and select items.
2. Add items to your cart.
3. Proceed to checkout.
4. Enter shipping and payment information.
5. Confirm the order.

Payment options

• Credit/debit cards (Visa, Mastercard, Amex)
• PayPal
• Afterpay (Australia, New Zealand)

Shipping and returns

Free shipping is offered on orders over $100 in Australia (Michael Hill Australia shipping policy). Returns are accepted within 30 days of purchase for most items, provided they are unworn and in original packaging. The policy varies by country — the Canadian site has similar terms (Michael Hill Canada returns).

The implication: online shopping is convenient but comes with trade-offs for international buyers.

What is the Michael Hill customer service contact number?

Customer service hours

Michael Hill’s customer service operates Monday to Friday, 9 AM to 5 PM local time for each region. Australia-based customers can call 1800 988 888 (Michael Hill Facebook page phone number).

Email and live chat options

Customers can email service@michaelhill.com.au for Australian inquiries, or use the live chat feature on the website during business hours. The Canadian site uses a similar system with a local email address.

Social media contact

Michael Hill maintains active Facebook and Instagram accounts. The Facebook page lists the contact email online@michaelhill.com.au (Michael Hill Facebook). Social media messages are typically answered within one business day.

Who founded Michael Hill?

Sir Michael Hill biography

Sir Richard Michael Hill was a New Zealand-born jeweller, businessman, and philanthropist. He founded Michael Hill Jeweller in 1979 in Whangarei, New Zealand (Instagram @michaelhillj bio). He was knighted for services to business and philanthropy.

Company history

• 1979: First store opens in Whangarei, New Zealand.
• 1987: Expansion into Australia (per company history).
• 1990s–2000s: Growth across Australia and New Zealand, entry into Canada and the United States.
• 2016: Company incorporated as Michael Hill International Limited (IBISWorld incorporation date).
• 2025: Revenue of approximately $645.6 million per IBISWorld (IBISWorld).

“Fine jewellery to mark life’s most meaningful moments.”

— Michael Hill brand statement, Instagram @michaelhillj

“We have donated over $550,000 to support disadvantaged women, and are working with the Collective Good Foundation in Danta, North Gujarat, India.”

— Michael Hill Foundation, Michael Hill Canada Foundation page

The brand’s growth from a single workshop to an international retailer with over 300 stores shows consistent demand for its product. But for Indian buyers, the lack of a local store means the online channel is the only direct option — and shipping times and duties must be factored into any purchase decision. The Foundation’s work in Gujarat offers a small connection, but it is not a retail pathway.

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Frequently asked questions

For Indian shoppers considering Michael Hill jewellery, the choice is simple: either purchase directly from the Australian website (accepting shipping costs and duties) or explore marketplace resellers on platforms like Etsy, which carry Michael Hill pieces but without official warranty. The brand’s foundation work in Gujarat shows a commitment to the region, but retail access remains limited. For those outside Australia, New Zealand, or Canada, the online store is your best bet — and it’s worth checking shipping policies before falling in love with a ring.